Remote Administration

The cost of expert staffing in specialized disciplines is expensive and reduced staffing levels can force organizations into a "fire drill mode" focused on high demand ad hoc emergencies. That can frustrate making a "continuous closed loop" process for enhancing performance through effective "proactive" work.

MBI Solutions offers Remote Administration services for database, middleware and OS environments on a subscription basis. Our expert bandwidth will free up your critical resources and ensure process best practices.

Our services include 24/7 on-call support and administration, supplemental staffing, application promotion, and project work, all with well-defined Service Level Agreements (SLAs).

Database Administration

for all major DBMS, including Oracle, Sybase, Microsoft SQL Server, Sun MySQL, and IBM DB2

Support can include:
  • Application Releases
  • Ad Hoc Requests
  • Alert Handling
  • Restoration of Critical Services
  • Database Performance Management
  • Installation, upgrades, migrations and configuration
  • Backup and recovery planning
  • Disaster recovery analysis and testing
  • SQL tuning analysis
  • Space management and capacity planning
  • Security administration and maintenance
  • Object creation and management
  • Highly available architecture design and implementation

Middleware Administration

for IBM Websphere, MQ Series, and Microsoft IIS

Support can include:
  • Application Releases
  • Ad Hoc Requests
  • Configuration changes
  • Troubleshooting and problem resolution
  • Recycle JVM's/Applications/Web instances
  • MQ Queue definitions
  • Siteminder Support
  • SSL Certificate Management
  • WebSphere Portal Support

Operating System Administration

for Microsoft Windows, Linux (Redhat, SUSE), and UNIX (Solaris,AIX,HP-UX)

Support can include:
  • Installation and server migrations
  • Performance Management
  • Troubleshooting and problem resolution
  • Patch Management
  • Backup and recovery planning
  • Shell and Perl scripting
  • Security design and monitoring
  • Highly available architecture design and implementation